Items must be returned new with the original tags attached within 14 days of delivery for a full refund. Return shipping is paid by the buyer. We pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
Any item returned not in the original condition or past the returns period will be charged a 20% Restocking Fee.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (2 to 3 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
All Orders are shipped via U.S Postal Service (USPS). These packages arrive within 5-10 business days. Combine shipping is not available. Please allow 48 business hours (excluding holidays and weekends) to process and ship your order. Allow 24 to 48 hours to track your package.
International orders are shipped via USPS International and may be subject to custom and duties upon arrival. All applicable custom fees, taxes and duties are sole responsibility of the customer.
International orders typically take 2-4 weeks to arrive. Some orders may experience custom delays. It is the discretion of the Custom Agents to release your package.